Host Help stores operational data required to manage guest issues, QR requests, and hotel workflows.
Guest records in this version are limited to name, email, room or facility context, and service history linked to the hotel account that collected them.
Owners control which staff members can access operational data. Access should always be granted on a least-privilege basis.
Before going live, final legal text, consent language, and retention periods should be reviewed for your jurisdiction and hotel operations policy.